Careers

Systems Administrator

Department: IT

Reports to: IT Manager

Position Purpose:

Ensuring the Company’s networking infrastructure is operational, and all updates and patches have been applied to its various components. Ensure the Company’s respective server Operating Systems are up to date with their respective security patches. Manage the Company’s backup software and infrastructure and ensure they successfully execute their daily function. Ensure the Company’s Accounting, Laboratory and Patient Management applications are online and can support the initiatives of the Company and its employees at all times. Install and test upgrades to these applications on a continuous basis. Auditing of these applications and Active Directory to ensure all users are members of the correct security groups and have the necessary security access rights.

Essential Functions and Basic Duties: 

  • Responsible for the supervision of the Company’s network.
  • Plan, design and coordinate the various components of an enterprise network system.
  • Develop hardware configuration plans for network systems.
  • Reassesses the effectiveness of network hardware, and software.
  • Responsible for supervising the administering the following ICT equipment for the Company’s:
    • Servers
    • Firewall(s)
    • Routers
    • Switches
  • Ensure the installation of firmware, software, patches, and software upgrades are done on a continuous basis on the following:
    • Windows and Linux servers
    • Firewalls
    • Routers
    • Wireless routers
    • Switches
  • Analyse and resolve network hardware, software, and communication problems using diagnostic software and/or technical troubleshooting process.
  • Evaluate and recommend network software and hardware for the enterprise system.
  • Responsible for the reinstallation and participating in the upgrade of the Company’s Enterprise Application.
  • Undertake research and development in network systems and related technologies.
  • Create and maintain documentation for the network, network software, Enterprise Applications as it pertains to the IT Department operations, and the IT Department’s procedure
  • Responsible for auditing and producing reports for all Enterprise Applications, software licenses and the Company’s cloud base PBX
  • Responsible for the Company’s disaster recovery site:
    • ICT infrastructure
    • Maintain disaster recovery procedure documentation
    • Planning and coordination of the Company’s disaster and recovery exercise
  • Responsible for supervising the maintenance of the Company’s ICT equipment.
  • Providing supporting for all ICT Projects:
    • Distribution, collation and assessment of vendors quotes
    • Installation of new ICT equipment
  • Assist with preparation of report for other departments
  • Any other related duties

Qualifications and Experience

Education / Certification

  • A BSc. in Information Technology or related studies
  • MCSE, Microsoft Certified Technology Specialist
  • CompTIA Network + Certified
  • Crystal Reports

Knowledge Required

  • Eight (8) Years IT Experience
  • Computers and Electronics
    • Computer hardware and software
    • Knowledge of circuit boards, processors and chips
  • Telecommunications
    • Broadcasting
    • Switches
    • VoIP
    • Multimedia Devices (Televisions, Projectors, Conference Room Equipment)
  • Network security
    • Stateful packet inspection and filtering
  • Highly proficient about and with Microsoft Office Suite
  • Management of files and records
  • Virus Protection software
  • Hand disk arrays (Redundant array of independent disks [RAID] systems)
  • Network analyzers
  • Administration software
  • Configuration Management software
    • Microsoft Windows Sysprep
    • Patch and update management software

Skills / Abilities

TALKING:
– The ability to communicate information and ideas orally and in writing unambiguous.

AVERAGE HEARING:
– Average hearing ability.

FINGER DEXTERITY:
– Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together.

REPETITIVE MOTION:
– Movements frequently and regularly required using the wrists, hands and fingers.

PHYSICAL STRENGTH:
– Ability to sit at a desk and work on a computer as needed
– Ability to lift and move computers and ICT equipment for setup, installation and removal

 

Mental Activities and Requirements

REASONING ABILITY:

– The ability to arrange things or actions in an orderly fashion or pattern according to a specific rule or set of rules – The ability to apply general rules to specific problems to produce logical answers

– The ability to tell when something is wrong or is likely to go wrong – The ability to combine pieces of information to form logical conclusion.

LANGUAGE ABILITY:

– The ability to read and understand information and ideas presented in writing.

– The ability to communicate information and ideas in writing so others will understand.

 

Interested persons should submit an updated curriculum vitae and cover letter to recruitment@ferreiraoptical.com

Deadline for applications: Monday 20th September, 2021

 

 

Dispensing Optician

Department: Opticians

Reports to: The Head Optician

Position Purpose:

The Dispensing Optician’s job is to ensure that Clients receive excellent quality dispensing services in keeping with professional standards.

Interacts with: 

Other Dispensing Opticians, Dispensing Assistants, Optometrists, Branch Administrators, CSRs, Frame Stock Room, Lens Stock Room, Lab, Patients.

Qualifications and Experience: 

  • ABOC, FBDO, or Canadian Registered Dispensing Optician Qualification.
  • Local Registration
  • Flexibility to work at different rostered practices
  • Excellent team player
  • Strong oral communication skills
  • Highly motivated and ability to work with minimum supervision, as needed
  • Prior experience in a dispensing environment will be an asset

Equipment and Machinery used:
Focimeter, PD Ruler, PD Meter, Frame Warmers, Screwdrivers, Adjustment pliers, drills, Lens surface and thickness gauges, miscellaneous tools.

 

Essential Responsibilities:

  1. Liaises with the Optometrist and other Opticians where necessary, to ensure that the optical needs of the clients are effectively addressed.
  2. Ensures that the most suitable lenses and frames have been selected for the client, based on lifestyle, facial analysis, prescription analysis and aesthetics.
  3. Recommends tints and special coatings to patients in accordance to their eye care needs, lifestyle, prescriptions and frame.
  4. Edits all Rx and job cards to ensure accuracy and to state special instructions to the Lab.
  5. Ensures that all jobs returned from the Lab, conform to the requirements stated on the job card and that the workmanship is of the highest standard.
  6. Takes facial and frame measurements of patients, these include PD, Seg height, A,B and ED dimension of frames in accordance with the patient’s prescription and Lab requirements.
  7. Educates patients and customers on the care and proper use of eyewear.
  8. Adjusts spectacles and sunglasses to ensure a comfortable fit for patients.
  9. Examines frames and recommends the types of repairs needed to go to the Lab or repair person at the branches. Would perform repairs on spot if possible.

Performance Expectations: 

  1. Prescriptions must be accurately interpreted and special patient needs understood. Any ambiguity on the prescription must be cleared up with the prescriber before making recommendations.
  2. Selected frame should be compatible with the prescription, lens material and should be aesthetically suitable. Thorough probing and discussions on the patient’s vocation should be done before lens selection is made.
  3. A thorough knowledge of available tints and special coatings and their benefits should be obtained. These should be explained to the patients so that the right selection is made.
  4. Ensure job order forms are legible and thoroughly written up and instructions for Lab clear. Each form should be edited for completeness and accurate pricing. Confirm order with patients before sending to the Lab.
  5. Jobs returning from the Lab should be checked against the job card for workmanship, accuracy in prescription and completeness before the promise date for patients. Job cards should be initialed upon checking.
  6. Accurate measurements should be taken at all times.
  7. Patients should be instructed on the use, care and maintenance of their spectacles and follow up services available.
  8. Adjustments should be made with the correct tools and eyewear checked for a comfortable fit. Poor quality frames or questionable brands should not be accepted for adjustments. Patients should sign a disclaimer form for any risky adjustments.
  9. Repairs should be assessed before accepting. Poor quality or questionable brand frames should not be accepted. Patients should sign a disclaimer form for any risky jobs accepted.

 

Interested persons should submit an updated curriculum vitae and cover letter to recruitment@ferreiraoptical.com

 

 

Marketing Assistant (Inventory)

Department: Marketing

Reports to: Inventory Supervisor

Position Purpose:

Responsible for assisting the Frame Stock Clerk in the processing of incoming and outgoing shipments and provide relief to the Marketing department when necessary.

Essential Functions and Basic Duties: 

  • To monitor all Vision Star stock and generates reports for items to be removed, replaced and discontinued and prepare memos on same.
  • To remove discontinued Vision Star frames from LCSC and follows up with the Frame Stock Room Clerk to ensure that the frames are transferred to all branches.
  • To prepare and report on Vision Star quarterly audit (9 Vision star brands and all Nissi brands)
  • To generate monthly Stock Status and Best Sellers Reports and prepare report on same.
  • To generate monthly and year to date reports for the Inventory Supervisor:
     Defective Report (All saleable stock items)
     Returns for credit (frames/ sunglass/ contact lens/ solutions)
     All items destroyed
  • To process defective frames/suns that was returned to the Frame Stock Room
     Checks/verifies stock returned
     Tags and states defect on packaging
     Batches by brand and model
  • To return all recalled defective and slow selling: frames, sunglasses, contact lens
    and solutions to foreign and local suppliers and ensure that credits and or
    exchanges are received for same.
  • To return Contact Lens solution to local suppliers and or destroy same
  • To update the Solution Order forms and distribute to the branches accordingly.
  • To generate Compulink Purchase Orders for confirmed received goods:
     Frames
     Sunglass
     Miscellaneous items, and
     Contact Lenses
  • To order stationery for the Inventory Department
  • To enter prices into Compulink
  • To provide support to the Inventory Supervisory and the Frame Stock Room
    Clerk when required.

Qualifications and Experience

Education / Certification

  • Five (5) GCE O’Level passes grades A or B or CXC passes Grades I or II,
    including Mathematics and Principles of Business.
  • Driver’s License will be an asset

Experience Required

  •  Two Years’ experience in a Marketing Environment

Skills / Abilities

  • Computer literate particularly in Microsoft excel
  • Good communication skills
  • Excellent time-management skills
  • Excellent organizational skills

Interested persons should submit an updated curriculum vitae and cover letter to

recruitment@ferreiraoptical.com

 

Applications can also be submitted below via the Contact Form Below





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